We For You World Ltd (“We For You”, “we”, “us”, “our”) is committed to protecting your personal data and respecting your privacy.

 

This Privacy Policy explains how we collect, use, store, and protect your personal information in accordance with:

 • UK General Data Protection Regulation (UK GDPR)

 • Data Protection Act 2018

 

1. Who We Are

 

We For You World Ltd

Company Number: 16178497

Registered in England and Wales

 

Email: [email protected]

 

We act as the Data Controller for personal data collected through our website and services.

 

2. The Types of Personal Data We Collect

 

We may collect and process the following categories of personal data:

 

A. Identity Data

 • Full name

 • Email address

•  Telephone number

 

B. Booking & Communication Data

 • Appointment history

 • Messages sent via website forms, email, WhatsApp, or other communication platforms

 • Feedback or enquiries

 

C. Technical Data

 • IP address

 • Browser type

 • Device information

 • Website usage data

 • Cookie data

 

D. Special Category (Sensitive) Data

 

In the course of wellbeing consultations, you may voluntarily share information relating to:

 • Emotional wellbeing

 • Mental health experiences

 • Family or relationship matters

 • Personal life circumstances

 

This data is treated with strict confidentiality and processed only for the purpose of delivering our supportive services.

 

3. Lawful Basis for Processing

 

Under UK GDPR, we rely on the following lawful bases:

 • Consent – where you voluntarily provide personal information

 • Contract – where processing is necessary to deliver booked services

 • Legitimate Interest – for service administration and improvement

 • Legal Obligation – where disclosure is required by law

 

For special category data, we rely on:

 • Explicit consent

 • Safeguarding or vital interests where applicable

 

4. How We Use Your Personal Data

 

We use your personal data to:

 • Provide consultations and educational services

 • Manage bookings and payments

 • Respond to enquiries

 • Maintain professional records

 • Improve service delivery

 • Comply with safeguarding and legal obligations

 • Administer our website

 

We do not sell, rent, or trade personal data.

 

5. Volunteers Delivering Services

 

Some consultations may be delivered by trained volunteers operating under We For You World Ltd.

 

Volunteers:

 • Are required to follow organisational confidentiality and safeguarding policies

 • Access only information necessary to deliver services

 • Do not use personal data for independent purposes

 

We retain oversight responsibility for data processing conducted under our organisation.

 

 

6. Confidentiality & Disclosure

 

All sessions and communications are treated as confidential.

 

However, confidentiality has legal limits. We may disclose information where:

 • There are safeguarding concerns involving a child or vulnerable person

 • There is a serious risk of harm to you or others

 • Disclosure is required by law (e.g., lawful court order, police request)

 • It is necessary to comply with UK legal obligations

 

Only relevant information will be disclosed in such circumstances.

 

 

7. Online Platforms & Communications

 

Where services are delivered via Zoom, WhatsApp, email, or other platforms:

 • We take reasonable steps to maintain privacy

 • We cannot guarantee absolute security of third-party platforms

 • Sessions are not recorded unless agreed in writing

 • Written communications may form part of the professional record

 

Clients should also ensure their own devices aresecure.

 

8. International Clients

 

If you access our services from outside the UK, your personal data will be processed in the United Kingdom.

 

By engaging with our services, you acknowledge and consent to this transfer and understand that UK data protection laws will apply.

 

Where third-party service providers operate outside the UK, we ensure appropriate safeguards are in place.

 

 

9. Data Retention

 

We retain personal data only for as long as necessary to:

 • Provide services

 • Meet legal and safeguarding obligations

 • Maintain appropriate professional records

 

When no longer required, data is securely deleted or anonymised.

 

10. Data Security

 

We implement reasonable administrative, organisational, and technical measures to protect personal data against:

 • Unauthorised access

 • Accidental loss

 • Misuse

 • Alteration or disclosure

 

However, no internet-based system can guarantee absolute security.

 

11. Your Rights Under UK GDPR

 

You have the right to:

 • Request access to your personal data

 • Request correction of inaccurate data

 • Request erasure (where legally applicable)

 • Restrict processing

 • Object to processing

 • Request data portability

 • Withdraw consent at any time (where processing is based on consent)

 

To exercise your rights, please contact:

 

Email: [email protected]

 

We may require identity verification before processing requests.

 

12. Cookies

 

Our website may use cookies and similar technologies to improve user experience and analyse website performance.

 

For detailed information, please refer to our separate Cookie Policy.

 

 

13. Third-Party Service Providers

 

We may use trusted third-party providers for:

 • Payment processing

 • Website hosting

 • Booking systems

 • Communication platforms

 

These providers process personal data on our behalf and are required to implement appropriate data protection measures.

 

We are not responsible for the privacy practices of third-party websites beyond our control.

 

 

14. Complaints

 

If you have concerns about how we process your data, please contact us first:

 

Email: [email protected]

 

You also have the right to lodge a complaint with the UK supervisory authority:

 

Information Commissioner’s Office (ICO)

Website: https://www.ico.org.uk

Telephone: 0303 123 1113

 

 

15. Changes to This Privacy Policy

 

We may update this Privacy Policy from time to time.

 

Any changes will be published on this page with an updated “Last Reviewed” date.

 

We encourage you to review this policy periodically.